These points have a real impact on the experience our customers receive, so we'd appreciate your cooperation in making sure they're followed on every job.

As self-employed drivers operating in association with Engineius, we recognise that many of you choose to identify as self-employed drivers at Engineius on social media platforms. While this is entirely your choice, doing so means you are publicly connected with our brand and, as such, are expected to uphold our company values at all times.

Now, many of you will be experiencing snow and ice as we head into a period of freezing weather and unfortunately, this brings additional challenges, including icy driving conditions and reduced EV battery performance.

We are making some changes to the statuses once expenses requests have been submitted.

This is intended to make the communication process clearer and easier for you, particularly when we need to ask for additional evidence and/or information in order to approve your expense request.

Guidance on completing customer-requested vehicle cleaning, including approved cleaning methods, expense limits, evidence requirements, and how to claim the cleaning service fee correctly.