🡠 Driver Academy

This section provides information on our Engineius Portal and Engineius App.

We'll cover these in more detail during your induction, which includes a walkthrough and a test job on the app.

If you're already operational and would like a refresher, please request this with your Driver Services Manager.

1. Click on Jobs Search

Here you will see five tabs at the top:

1. Available: This tab displays all jobs available to you

2. Watched: Here, you can shortlist jobs by clicking on “Watch”.

3. Hidden: This shows the jobs you have recently hidden.

4. Directed: These are jobs that our team think could be suitable for you.

5. Alerts: You can set up which jobs you would like to be notified about, you will also receive a text. For more info on job alerts please see the full guide here: Job Alerts Guide

2. Refine your search

You can sort your search by miles, date, movement type and fuel type.

3. Review jobs

Once you are interested in a job, you can click on job details to view more, or grab the job.

Completing the movement

Preparing for the Job

All jobs are completed using the Engineius App - Click on Jobs. Here, you should check the pick-up notes, where you will find information helping you access the pick-up location. For example, you might be asked to contact the site manager to gain access.

Next, you should review your plan and make the necessary travel arrangements. Please factor in traffic and potential delays so that you can reach the pick-up location on time.

At this point, please also review the driver checklist in preparation for the job. This will be greyed out until the job is started but will give you a good idea of the requirements of the job (please note some times these might not be presented in their exact order).

Completing a movement

Heading to Pick-up location

• To start the movement. This allows us to monitor and track your progress.

• Required to validate full abort fee is job is cancelled at pick up.

Arrived at Pick-up location

• Records your arrival time on site.

• Marks the beginning of the 30-minute built in waiting time.

Customer Service Requirements

When you're moving a vehicle, the app will show you all the service tasks for that job. It's important to go through each one carefully and avoid rushing or skipping any steps.

These requirements can include:

• Fueling the vehicle to a specified level before delivery.

• Washing the car prior to handover.

• Charging electric vehicles, with times varying by make and model.

• Demonstrating car functions to the customer during handover (typically 5-15 minutes).

• Performing in-depth pickup inspections and other client-specific tasks (minimum of 30 minutes).

Pick-up Photos

• 2 sets of photos required - 1 at the pick up, 1 at the drop off

• Photos need to represent full coverage of the vehicle - more is more

• Add a comment to input the condition of the area of the vehicle, i.e. good condition, minor damage

• Check tyres are legal and road worthy

• Check for warning lights on vehicle

• Inspect interior condition and take photo

• Record dashboard – mileage, fuel/charge level

Start Movement

• Time stamps and activates tracking

• Pause the job if required - i.e. when charging EVs or overnight parking

• Ensure you click resume to continue the job

End Movement

• Marks the end of the movement

Drop off Photos

• Same requirements as pick up photos with the addition of photographing the Customer ID if residential address

Complete Task

Before finalising the job, ensure all associated expenses have been uploaded.

To upload expenses:

1. Click on "Expense" located at the top of your screen.

2. Select the appropriate expense type from the available options (e.g., Fuel, Tolls, Cleaning).

3. Enter the full amount paid.

4. Upload a clear receipt for the expense. This receipt must clearly show the date and time of purchase, the location of purchase, and the amount paid.

5. Once the details are entered, click "Save."

Please note: All expenses must be added before the job can be officially marked as complete.

For further details on how to use the Engineius app, please contact us.