We recommend using Google Maps as your first port of call to plan your public transport routes. However, there is no one format that will cover all modes of transport. On longer journeys it is worth considering coaches and planes alongside train options. You can also get in touch with us on 0121 481 2111 and we’ll help you find the most convenient way back.

As previously mentioned, there is no one platform that allows you to check all modes of transport. As a rule of thumb, drivers will mainly use buses and trains the vast majority of time. It is highly recommended that you download the following Apps:

Purchases (when possible) will provide a very significant cost saving.

• Trainline – offers similar functionalities to the two above, but not always the cheapest ticket splitting pricing.

• National Express and Megabus – for longer routes by coach between major cities, typically the slowest option but cheapest. Another advantage is that they go through the night on some routes – loved by some drivers as they are able to sleep enroute and arrives at destination early the next morning.

• Expedia or other comparison websites – between major cities there are often very cheap plane fares, but typically needs to be booked several days in advance (don’t forget to factor in additional transit cost to & from airport).  Also good for finding cheap accommodations.

• As a rule, only buy advance train tickets the night before travel unless the savings are significant. This will allow you to maximise your ability to change plans without incurring unnecessary costs.

As a rule, only buy advance train tickets the night before travel unless the savings are significant. This will allow you to maximise your ability to change plans without incurring unnecessary costs.

Those that qualify (60+), should invest in a Senior Railcard, as this will offer you an additional 30% discount on all rail fares nationwide. Network Railcard is also highly recommended, as this will provide 30% discounts on off-peak fares – but sadly only in the SouthEast

Some regional buses offer Day tickets, offering great savings if you’re using their services several times that day. By no means are these the only way to find cheap fares and experience has shown that the more you check different options, the more you are likely to take advantage of pricing irregularities.

We perform a huge range of vehicle movements. One end of the spectrum, we get instructions to move a 10 year old beaten up Post Office van (Generic movement) requiring only a basic inspection and small set of photographs to capture condition. At the other extreme, we get asked to deliver a brand new Tesla, requiring a full inspection - reporting & recording any blemishes or missing items, car washed and battery near fully charged before taking end customer through a handover process.

We have by a significant margin the largest number of customers and unsurprisingly the Service Level Agreement (SLA) will invariably differ from customer to customer. In additional, our customers also differ by type, requiring vehicles to be moved for different reasons: A customer moving vehicles from business to business, will invariably have a different requirement to another customer wanting a business to retail delivery.

This is one of the main reasons why it takes a new driver months rather than weeks before they are able to fully maximise their income potential.

Engineius only has the one WhatsApp account and we do not have a dedicated person tasked with monitoring the message flow. Whilst it is very easy for the driver to see the last message from us, we have 100’s of drivers sending in messages and as such your message will often be lost in the high volume of incoming texts. It is often used as a last option to contact driver, so please do not screen our calls.

Any expenses not submitted within 5 days, risk not being refunded. Where possible, we strongly advice that you submit expense into App immediately upon payment. In order to pay you on time, expenses have to be verified and authorised by Engineius in a timely manner as we work on a weekly basis. Expense submission after 5 days creates an exception which requires manual intervention and will often result in late payment of the expense item or at times the entire job.

Old expense claims will not be refunded, if the customer has already been invoiced for that job.

We strongly advice all drivers to reconcile their account on a weekly basis. It is always better to query missing payments before you get paid – less frustration to you and far easier for us to rectify. This will also ensure that your records for HMRC are updated accurately and on a regular basis.

There is no one rule on this topic. In general, the action points within the App will stipulate any minimum fuel requirements for that particular job. Some customers will want you to ensure ¼ tank at drop-off, some that it must be above reserve level (happy so long as Reserve Fuel Light is not active) and some don’t care if it’s on fumes.

The only customer that has a variable requirement is Evezy (RentE), who are a specialist Electric Vehicle (EV) leasing/rental company. As a rule of thumb, they require battery capacity above 85% at point of delivery to their end customers, but no stipulations if EV going back to their depot (Hermes Court or Tileyard).

This is entirely your personal choice, but please remember that using a hand held device while driving is illegal. Connecting your phone to the hands free network of the car is a common option but worth remembering that if you have Google maps directing you; phone on hands free; Apps running in the background – there is every chance that your phone will be using more power than it is receiving through the car charger, therefore on long trips your phone battery will be exhausted at some stage.

A better alternative is to use headphones with built-in microphone when taking calls whilst you are driving.

When checking for available work, it is worth remembering the following points:

• Within two hours of a customer making a booking, that job will become visible on the portal. Once it hits the portal, we operate a 1st come / 1st service policy.

• Customers will typically only load jobs onto the portal during their office hours.

• With 350+ drivers & nearly 100 transport agents, there is likely to be a high number of people checking the portal at any given time during the day. The higher the job value, the faster those jobs tend to be taken.

• 90% of the job bookings are for movement taking place the next working day, out to a week – although a handful of jobs do go as far out as two months. So when looking for work, there is a need to look beyond tomorrow and by rejecting jobs that are unsuitable, it will make for a more rewarding exercise.

• Not all jobs on the portal will be suitable for you, either because they don’t pay enough for the time it will require of you or they are too far away from your proximity. Whilst not mandatory, by rejecting those jobs it will make it easier for you to monitor new incoming jobs and thereby identify suitable options.

• There is no point logging in on a Sunday afternoon, thinking that you will then be able to fill out the coming week with work for yourself. Often the portal would have been picked clean of all decent paying jobs by that stage. Patience and persistence are the watch words when looking for work.

• Certain parts of the country will have more work than others. Not all drivers are fortunate to be located in areas that will provide work five or six days a week.

You will not incur any further additional costs, plus we will refund the £23 once you have completed your 5th vehicle movement. There is no licensing fee to access the portal, we do not charge you any commission on work you do nor do we charge you any form of brokerage for the insurance required for driving the vehicle.

Food and drink are the obvious suggestions. However, reading materials and downloaded music and video contents (iPlayer, Netflix, Spotify, etc) are very handy to occupy those non driving hours.

There is a variety of reasons for this, but primarily down to the fact that the team is split into two overlapping shifts, as the phones are manned from 7:30am till 7:00 pm Monday to Friday (therefore numbers at work will be less during the start and end of each day). Our advice is to leave a voicemail in the first instance and to keep calling for those moments that require urgent attention.

Voicemails are religiously followed up, as we get a log of all the messages that have been left. You can also reach the operations team between 8:00am to 1:00pm on Saturday. Outside of those hours, there will also be an Out-of-Hours Duty Manager on call should you need any urgent assistance.