🡠 Driver Academy

When you deliver a vehicle, we need specific photos. Make sure you:

• Take every mandatory photo.

• Add a comment on the vehicle's condition (like 'good condition' or 'minor damage') to each picture.

• Inspect the interior thoroughly, including the headlining.

This guide will show you what's needed for:

1. Wheels

2. Vehicle

3. Interior

4. Damages

 Each alloy side-on and surrounding wheel arch & wheel position i.e. NSF/OSF.

 Nearside and offside of vehicle. 

Front and rear of vehicle.

Each corner of the vehicle.

Bottom portion of the vehicle is not visible, the photo needs to contain the entire vehicle.

 You must ensure to take the correct interior photos, like below as well as take photographs of the dashboard. At this time please check for any warning lights.

When you find damage on a vehicle, you need to take at least two clear pictures:

• A close-up picture

• A far-away picture

For example, the post-drop-off inspection photos show clear damage to both the bumper and the tailgate handle, requiring both types of shots.

It's crucial to clearly document the vehicle's condition at every stage. For instance, Photo 3 seems to show no damage, but Photo 4 isn't clear enough to tell. While Photo 2 clearly shows damage to the tailgate handle, its precise location might not be obvious from the previous photos.

You must provide clear proof of the vehicle's condition at every step. Before you submit a photo, you can edit it to mark and circle any damage. This ensures all damage is clearly identified and documented. If you don't do this, you will be held accountable for the damage.

 🡠 3. Our service standards

For further details on how to take the right photos, please contact us.