Agent Academy
You are about to join a network of hundreds of enthusiastic drivers. You will need to complete the compulsory Retail Test and MoDel Test. Your self-paced driver training covers essential areas such as how to use our app, take relevant photos, and information on what being an Engineius agen
Becoming an Engineius Agent
This information will provide you with the essential knowledge to start working with us. However, there is more to the role than transporting vehicles from A to B. As we carry out multiple types of movements, customer service is an important element to our offering to customers.
Topic 1
Working with Engineius
This section provides you with the essential information.
Topic 2
Using the Engineius app
Find out how see and book jobs on our portal and conduct jobs on our App, which you must use on every single movement.
Topic 3
Our services standards
Our service rules and misconducts. Read about our service standards.
Topic 4
Taking the right photos
Taking photos is an essential component of our offering, giving customer proof of delivery and vehicle conditions.
Topic 5
Retail movements
We move vehicles for some of the largest and most innovative dealer groups and leasing companies in the country. These customers are often fully digital, meaning the only live interaction with their own customers is done when delivering the vehicle via Engineius. This means that we ought to offer superior customer service.
Topic 6 MoDel
Many dealer groups require the use of MoDel app on their movements.
Customer Courses
If you are not familiar with the below customer processes, please click on their logos to find out more or contact the Network Team for further guidance.
