Agent Academy
You are about to join a network of hundreds of enthusiastic drivers. You will need to complete the compulsory Retail Test and MoDel Test. Your self-paced driver training covers essential areas such as how to use our app, take relevant photos, and information on what being an Engineius agent
Becoming an Engineius Agent
We equip every Agent to meet the broadest set of requirements, enabling you to complete as many movements as possible. Professionalism, reliability, and presentation—both personal and vehicle—are essential to us.
Although we hold service level agreements (SLAs) with our customers, Engineius ultimately operates as an on‑demand service. Our reputation is built on every single delivery.
Use of the Engineius App is mandatory. It automates key processes and provides Agents with strong protection against unwarranted damage claims when used correctly.
Topic 1
Working with Engineius
This section provides you with the essential information.
Topic 2
Using the Engineius app
Find out how see and book jobs on our portal and conduct jobs on our App, which you must use on every single movement.
Topic 3
Our services standards
Our service rules and misconducts. Read about our service standards.
Topic 4
Taking the right photos
Taking photos is an essential component of our offering, giving customer proof of delivery and vehicle conditions.
Topic 5
Retail movements
We move vehicles for some of the largest and most innovative dealer groups and leasing companies in the country. These customers are often fully digital, meaning the only live interaction with their own customers is done when delivering the vehicle via Engineius. This means that we ought to offer superior customer service.
Topic 6 MoDel
Many dealer groups require the use of MoDel app on their movements.
Your feedback
As always we would really appreciate your feedback on our Agent Academy, Are some sections too complicated? Do you like it? Could the layout be clearer? Let us know below.